Staffordshire Police is trialling the virtual assistant through its website live chat.

The Indian Consulate in New York has upgraded Bharati, its AI chatbot, into a Virtual Consular Assistant. Read to learn how ...

Zoom's new contact center-as-a-service chatbot frees up support staff's time by handling simple requests from callers. The Zoom Virtual Agent chatbot uses machine learning, proprietary AI and ...

Silverback AI Chatbot has announced an overview of its AI Assistant feature, providing information about how artificial intelligence assistants are supporting communication, information management, ...

An experiment involving 189 participants found that a virtual assistant's human-like appearance influenced how people valued ...

We don’t want to inadvertently reproduce existing inequalities in a new technological setting,” a researcher said.

University of Limerick research shows workers in a virtual reality office paid a female-presenting AI agent 10.25 percent ...

The study took 189 knowledge workers and placed them in a virtual reality office where they were made to work alongside three ...