Safaricom has addressed concerns raised by users on social media over difficulties accessing and using the newly launched My One App, which merges M‑PESA and MySafaricom services into a single ...

Safaricom launched My OneApp with a simple pitch: to stop making people juggle two apps. The old M-PESA app handled payments, the MySafaricom app handled bundles and account management, and merging ...

Safaricom has pushed out a new update to My OneApp, and the headline feature is zero-rated access. Starting with Android version 5.1.9 and iOS version 5.1.7, users can open and use the app without ...

Safaricom’s new My OneApp was supposed to simplify life. Instead of juggling the M-PESA app and MySafaricom, users were promised one unified platform for payments, bundles, account management, fibre, ...

We’ve been tracking Safaricom’s ambition to build a true super app since last year, and following a quiet rollout of public testing invites last month, the company has finally pulled back the curtain.

Kenyans living abroad have raised concerns over difficulties accessing services on Safaricom’s My OneApp, citing login challenges that have locked some users out of their M-Pesa accounts. In a ...

Safaricom is packaging Huawei-powered SD-WAN as a managed service, allowing multi-site businesses to coordinate fibre, ...

Kwetu eSIM is officially on the Safaricom M-PESA Super App. This will enable Kenyan travelers, tourists, and business ...

Safaricom says it is working to fix glitches reported by some of its customers when logging into its newly launched all-in-one mobile application.“To our customers, we owe you a sincere apology over ...